Data Protection Policy
Everything about how your personal data is collected, why it's collected, and how it's kept secure — explained here with full transparency.
A quick overview of the key pillars of Baj Live's privacy policy
All your personal and financial data is secured with 256-bit SSL encryption. No unauthorized party can gain access.
Baj Live never sells your personal information or shares it with any third party except where required by law.
We only collect information that is strictly necessary to provide our services. No unnecessary data is requested.
You can view, correct, or request deletion of your data at any time.
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Your Privacy Is Our Priority: By creating an account or using our services on Baj Live, you agree to this Privacy Policy. For any questions: support@bajlive.biz
Baj Live (bajlive.biz) is an international online gaming platform serving players in Bangladesh and beyond. We believe that every user's personal data belongs to them, and protecting it is our ethical responsibility.
This privacy policy provides a detailed explanation of what data we collect, why we collect it, how we store it, and the circumstances under which it may be shared with third parties. We present this information with full transparency so you can make informed decisions.
Baj Live follows international data protection standards and uses the latest technology to safeguard user information. Our privacy policy is aligned with the core principles of GDPR.
Please note: This policy may be updated from time to time. You will be notified of any changes, and the date on this page will be updated accordingly.
Baj Live collects two types of information — what you provide directly and what is collected automatically while you use the platform.
| Data Type | Example | When Data Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, nationality | At the time of registration |
| Contact Information | Email, mobile number | Registration & Verification Time |
| Identity Verification Documents | NID, passport, driving licence | During KYC verification |
| Financial Information | Mobile Pay number, bank account | Payment Processing Time |
| Transaction History | Deposits, withdrawals, betting records | At the time of each transaction |
Baj Live never collects data without a clear reason. Every piece of information we gather has a specific, legitimate purpose. Below, we explain exactly why each type of data is used:
Your information is used to verify your identity, keep your account secure, and complete the KYC process.
Financial information is used to process deposits and withdrawals accurately and to prevent fraud.
Your contact information is used to resolve issues, handle complaints, and improve our support services.
Certain information is retained to meet AML (Anti-Money Laundering) requirements and other legal obligations.
Your usage data is used to suggest games based on your preferences and show you relevant promotions.
Our Commitment: We never sell your data to advertisers or use it for unrelated marketing purposes.
Baj Live does not share your personal data as a general practice. However, it may be shared in the following limited circumstances:
In all such cases, we share only the minimum necessary data, and the receiving party is not permitted to disclose it to anyone else.
Important: Baj Live never sells, rents, or transfers your personal data to advertisers, data brokers, or third-party marketers.
Baj Live employs industry-leading security measures to protect your data. Our servers are hosted in international data centers with round-the-clock security monitoring.
All data is retained for as long as your account remains active. Following account closure, certain information may be kept for up to 5 years as required by law, after which it is permanently deleted.
Data Breach Policy: In the event of a data breach, we are required to notify affected users and the relevant authorities within 72 hours.
Cookies are small text files stored in your browser. Baj Live uses three types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at the end of the session |
| Preference Cookies | Remembering language, theme & settings | 1 Year |
| Analytics Cookies | Understanding and Improving Usage Patterns | 2 Years |
You can disable all or specific cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.
Every registered member of Baj Live has fundamental rights over their own data. We fully respect and uphold those rights:
To exercise any of these rights, email us at support@bajlive.biz. We aim to respond within 30 days.
Exceptions: Due to legal obligations, certain data may not be eligible for deletion. If that is the case, we will explain the reason.
Baj Live strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors.
If a parent or guardian believes their child has accidentally created an account on our platform, please contact us immediately at support@bajlive.biz. We will promptly close the account and delete all associated data.
We follow strict age verification procedures and recommend the use of parental control tools to prevent minors from accessing gaming.
Baj Live works with a number of trusted third-party services that are essential to the platform's operation. Each has its own privacy policy:
These third-party services are governed by their own privacy policies. Baj Live does not have direct control over how they use data, but we only work with trusted, internationally recognized services.
Please note: Only the minimum necessary information is shared with third-party services, and they are bound by strict data protection agreements.
Baj Live reserves the right to update this Privacy Policy as needed. How you are notified will depend on the nature of the changes:
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.
Latest version of this Privacy Policy: 1 January 2026.
For any questions or complaints regarding our Privacy Policy, or to exercise your rights, please get in touch with us:
Our dedicated privacy team will carefully review your request. We believe clear communication is the foundation of trust.
Complaint Resolution: If we are unable to resolve your concern directly, you have the right to file a complaint with an international data protection authority.